Corporate Action Administrator (12 months fixed-term contract)

Purpose of the Job

Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. 
We are a bank headquartered in Luxembourg , with branches in Germany, Netherlands and Belgium and a subsidiary in the UK and supervised by the CSSF with an ambition to stay true to our purpose to be the most trusted fiduciary of family wealth. When you join Quintet you are joining a company that values diversity of background, equal access to opportunities, career development, collaboration and inclusiveness. We want our employees to feel proud of being part of a company that is committed to do the right thing. You will have the opportunity to grow your career while developing personally and professionally through various resources and programmes. 

The successful candidate will work as part of the Corporate Action department to provide state of the art service to our clients for any operational queries.

Key Accountabilities

• Act as a single point of contact to follow up the quality of the operational services delivered by LOTOS through a close monitoring of the open outstanding issues.
• Ensure client satisfaction through the implementation of best possible solutions in response to their needs, together with business experts.
• Ensure successful collaborative/transversal knowledge across department activities where skills and business process knowledge are optimized to enhance efficiency and client satisfaction. Have a good transversal overview and deep understanding of the clients/products serviced by LOTOS.
  
• Follow-up od Corporate Action Instructions and Proxy voting instructions including client documentation and disclosure when required
  
• Ensure effective adherence to procedures, controls and best practice/standards and comply with internal procedures , regulations and risk awareness

Knowledge and Experience

• Good general knowledge of Banking activities
• In-depth knowledge of Corporate Actions and Proxy Voting

Attributes and Qualities

• Good analytical skills
• Client oriented, solution oriented
• Ability to work under pressure, stress resistant and rigorous

Technical Skills

• Proficient use of MS Office (Excel, Word )

Languages Skills

• Fluent in English and French , any other language is an advantage