Digitial Communication Specialist

Quintet Luxembourg, Luxembourg, LUX, L-2955
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Purpose of the Job


Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (<2,000 employees across 50 European and UK locations) with an ambition to stay true to our purpose to be the most trusted fiduciary of family wealth. This role has been identified as an 'Information Giver' in that role do not provide clients with advice, but may provide information about our products and services and have direct contact with clients.


In order to strengthen our Group Marketing Team in Luxembourg, Quintet Private Bank is looking for an Offering and Content Delivery Officer. It’s an opportunity to work in a dynamic and international wealth management atmosphere. The Offering and Content Delivery Officer operationally drives and supports  a) the distribution of our offering and related content, notably investment research but also other wealth management content such as lending and wealth planning , across multi distribution channels to clients and internally; b) improvement of offering content relevance and packaging; c) day-to-day management of the offering communications from amongst others investment research and mandatory product information. She/he works in close collaboration with the Offering and Content Delivery Senior Manager and local marketing team members. She/he leads or participates in projects to improve distribution and delivery of content internally and to clients group-wide. 

Key Accountabilities


KPI areas (generic) 

  • Editing content for internal and clients communication 
  • Distribution of communication internally 
  • Distribution of communication to right external audiences 
  • Quality and correctness of communication 
  • Up-to-date information management 
  • Information and communication with the right branding 
  • Technical knowledge of platforms used 


Day-to-day activities 

  • Preparing, securing and coordinating the delivery of the distribution of recurring investment research and other products and services information to various internal and external target audiences, via HubSpot 
  • Keeping the Offering Dashboard up to date and coordinating improvement/creation with IT and key stakeholders such as the IM and Advisory teams 
  • Keeping mandatory and commercial funds information up-to-date 
  • Hands-on support of specific offering distribution programs at Group level (as a referent) 
  • Ensuring rollout of any required visual identity and other branding-related changes in information and communication 
  • Creating and maintaining analytic reportings on the impact of campaigns 
  • Keeping track of relevant distribution statistics and identifying areas of improvements 


Knowledge and Experience


  • Product knowledge: good knowledge and understanding of investment and wealth management products / services, and good understanding of investment research 
  • Product marketing: affinity with / knowledge of investment and wealth products / services marketing 
  • Digital expert: good knowledge of digital marketing and strong interest for automation marketing. 
  • Compliance knowledge: after having passed relevant internal training, ability to approve or perform 4-eyes check on Marketing content for distribution and maintain her/his knowledge up-to-date  

Attributes and Qualities


  • Eye for detail
  • Reliable
  • Eager to learn and improve
  • Passion for quality
  • Interest for distribution platforms and process efficiency improvement initiatives 
  • Demonstrable ability to manage operational offering (content) marketing, branding and communications tasks autonomously. 

Technical Skills


  • MS-Office (v.a. Word, Excel, PowerPoint), Outlook
  • Knowledge of SharePoint, HubSpot and/or Kentico CMS is a plus

Languages Skills


  • Fluent in English (written and spoken), French, Dutch and/or German is a plus 
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